Mustang Mach-E, Rally and GT Performance Upgrade phase
The 2024 Mustang Mach-E consolidated its U.S. range around Select, Premium, and GT, introduced Rally and the GT Performance Upgrade, listed up to 150-kW DC capability, and began adapter-mediated Tesla Supercharger access without changing the factory CCS port.
Cuautitlán calendar-year production: 53,910
Ford's calendar-year Cuautitlán output and United States sales have incompatible scopes. Plant output is not a model-year total, and sales are deliveries rather than production.
| Trim / Drivetrain | Battery / Motor | Drive | HP | Torque | EPA range | Efficiency | Charging | EPA record |
|---|---|---|---|---|---|---|---|---|
| Standard Range RWD | 72 kWh usable; chemistry requires VIN verification; gross capacity not established single rear permanent-magnet motor | Rear-wheel drive | 264 | 387 | 250 miles | 102 MPGe · 32.9357 kWh/100 mi | 7.1 hr Level 2 · up to 150 kW DC | EPA record 47822 |
| Extended Range RWD | 91 kWh usable NCM; gross capacity not established single rear permanent-magnet motor | Rear-wheel drive | 290 | 387 | 320 miles | 106 MPGe · 31.8286 kWh/100 mi | 10.1 hr Level 2 · up to 150 kW DC | EPA record 47823 |
| Standard Range eAWD | 72 kWh usable; chemistry requires VIN verification; gross capacity not established front and rear permanent-magnet motors | All-wheel drive | 325 | 500 | 230 miles | 91 MPGe · 36.9214 kWh/100 mi | 7.5 hr Level 2 · up to 150 kW DC | EPA record 47824 |
| Extended Range eAWD | 91 kWh usable NCM; gross capacity not established front and rear permanent-magnet motors | All-wheel drive | 365 | 500 | 300 miles | 99 MPGe · 34.1929 kWh/100 mi | 10.0 hr Level 2 · up to 150 kW DC | EPA record 47825 |
| GT eAWD | 91 kWh usable NCM; gross capacity not established GT dual-motor performance system | All-wheel drive | 480 | 600 | 280 miles | 90 MPGe · 37.3571 kWh/100 mi | 9.9 hr Level 2 · up to 150 kW DC | EPA record 47826 |
| Rally eAWD | 91 kWh usable NCM; gross capacity not established Rally-tuned dual-motor performance system | All-wheel drive | 480 | 700 | 265 miles | 86 MPGe · 39.3571 kWh/100 mi | 10.2 hr Level 2 · up to 150 kW DC | EPA record 47827 |
Availability does not establish how many were built. Counts remain explicitly unknown where Ford did not publish them.
| Trim or package | Ford code | Availability | Units | Count status |
|---|---|---|---|---|
| Select Entry equipment group. | 100A | K1R standard-range RWD or K1S standard-range eAWD. | Not publicly published | No public total found |
| Premium Comfort and technology equipment group. | 300A | K3R/K3S with standard- or extended-range battery subject to documented combinations. | Not publicly published | No public total found |
| GT Base performance equipment group. | 400A | K4S with 91-kWh usable extended-range battery and eAWD. | Not publicly published | No public total found |
| Mustang Mach-E GT Performance Upgrade 700-lb-ft GT performance calibration/package boundary. | 41G | Optional on GT and included with Rally 55Q. | Not publicly published | No public total found |
| Mustang Mach-E Rally Factory loose-surface performance package. | 55Q | GT-based package including 41G, RallySport mode, raised/tuned MagneRide, protection, wheels, tires, and graphics. | Not publicly published | No public total found |
| Bronze Appearance Package Sinister Bronze wheels, badges, and grille treatment. | 55S | GT appearance package, incompatible with Rally 55Q. | Not publicly published | No public total found |
GT equipment group, performance upgrade, and Rally package remain distinct layers.
GT appearance package distinct from performance certification.
These United States year/make/model matches show campaign applicability, not whether a particular VIN still needs a remedy. Check the vehicle with the Ford VIN recall lookup and NHTSA VIN recall lookup. Imported from NHTSA on July 31, 2026.
The dated local import found 4 recall campaigns, 42 unique ODI owner reports, 2 investigations, and 82 manufacturer communications.
| Campaign | Received | Component |
|---|---|---|
| 24V594000 | Aug 9, 2024 | VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR |
Campaign detailsFord Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail. Consequence: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash. Remedy: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51. |
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| 25V404000 | Jun 13, 2025 | ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE |
Campaign detailsFord Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat. Consequence: The inability to enter or exit the vehicle in an emergency increases the risk of injury. Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65. |
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| 25V863000 | Dec 12, 2025 | POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL |
Campaign detailsFord Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention." Consequence: A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash. Remedy: The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026. |
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| 26V487000 | Jul 28, 2026 | STRUCTURE:EXTERIOR TRIM |
Campaign detailsFord Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach. Consequence: Detached trim pieces can create a road hazard, increasing the risk of a crash. Remedy: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed September 10, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026. |
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ELECTRICAL SYSTEM:ADAS · Open · opened Jan 17, 2025
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate to BlueCruise, as well as other Ford partial driving automation systems that offer lane and speed maintenance. In its response to ODI’s IR, Ford stated that there are 2,539,962 Ford and Lincoln vehicles (including subject and peer vehicles) equipped with a partial driving automation system within the scope of the request. The majority of these vehicles are equipped with a system that Ford calls Lane Centering Assist (LCA), which is a hands-on partial driving automation system that combines longitudinal control authority governed by Adaptive Cruise Control (ACC) and lateral control authority governed by a steerable path. LCA is offered on a wide range of Ford and Lincoln models beginning in model year 2019. Vehicles that are equipped with BlueCruise, the focus of this investigation, have LCA capability and additionally offer hands-free partial driving automation when certain conditions are met. Hands-free BlueCruise operation is only offered on certain roadways and system availability is geofenced using vehicle GPS. BlueCruise-equipped vehicles employ a camera-based driver monitoring system to determine driver attentiveness to the roadway. BlueCruise was introduced in model year 2021 and is currently available in a select range of Ford and Lincoln vehicles. For BlueCruise- and LCA-equipped vehicles, both ACC and Pre-Collision Assist (PCA) features use a combination of camera and radar sensing technologies to detect and classify objects. ACC is specifically designed to detect vehicles (including cars, trucks, and motorcycles) and bicycles in front of the subject vehicle which are either stationary or moving in the same direction as the subject vehicle. Through this investigation, limitations in the detection of stationary vehicles in certain conditions have been identified. Specifically, due to the potential for false detection of stationary objects at long distances, Ford designed ACC to inhibit any response to reported stationary objects when the subject vehicle’s approach speed is at or above 62 mph. Additionally, system performance may be limited when there is poor visibility due to insufficient illumination. In addition to reviewing Ford’s response to ODI’s IR, the agency conducted a review of crash and non-crash reports identified collectively through Ford’s IR response, incident reporting through Standing General Order 2021-01 (SGO), and NHTSA vehicle owner questionnaires. In total, 32 crashes and 2,004 non-crash reports on subject and peer Ford vehicles were identified across manufacturer and ODI data sources. A detailed analysis of each crash was conducted including the review of any available police reports, photographs, data recovered from in-vehicle event data recorders, connected vehicle data, and/or other information. In both fatal collisions referenced in the PE24012 opening resume, the subject Ford Mustang Mach-E vehicle was traveling over 70 mph on a controlled-access highway during nighttime lighting conditions with hands-free BlueCruise engaged when it collided with a stationary vehicle. Analysis of data imaged from the vehicles’ event data recorders demonstrates that in each incident, the driver did not apply the brakes or take evasive steering action, and no deceleration was initiated by either the BlueCruise system or PCA prior to impact. Through the agency’s crash analysis, four additional frontal collisions were identified where the subject Ford impacted a stopped or slow-moving lead vehicle or another stationary object located in the travel lane. Two of these four incidents involved BlueCruise-equipped Ford Mustang Mach-E vehicles (included in the failure report summary along with the fatal collisions discussed above), while the other two involved other Ford models equipped with the LCA system. Additionally, a trend was identified through analysis of the non-crash reports relating to allegations that ACC (the longitudinal component of both BlueCruise and LCA) failed to detect and/or respond to a stopped or slow-moving lead vehicle. In these reports, consumers often describe that the absence of deceleration initiated by ACC was unexpected and required harsh manual braking or intervention from the PCA to avoid a frontal collision with the lead vehicle. Based on NHTSA’s analysis, system limitations relating to the detection of stationary vehicles while traveling at highway speeds and in nighttime lighting conditions appear to be factors in collisions under investigation and several apparently similar near-miss, non-crash reports. This Engineering Analysis (EA) is being opened to further investigate these system limitations and to evaluate drivers’ ability to respond to scenarios that exceed system limitations. During the EA, the agency expects to, among other things, perform vehicle evaluations, review additional technical information, and perform additional analysis of related crashes and non-crash reports. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 502-7268, 502-7426, 502-6852, 502-8738.
ELECTRICAL SYSTEM:ADAS · Closed · opened Apr 25, 2024 · closed Jan 17, 2025
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate to BlueCruise, as well as other Ford partial driving automation systems that offer lane and speed maintenance. In its response to ODI’s IR, Ford stated that there are 2,539,962 Ford and Lincoln vehicles (including subject and peer vehicles) equipped with a partial driving automation system within the scope of the request. The majority of these vehicles are equipped with a system that Ford calls Lane Centering Assist (LCA), which is a hands-on partial driving automation system that combines longitudinal control authority governed by Adaptive Cruise Control (ACC) and lateral control authority governed by a steerable path. LCA is offered on a wide range of Ford and Lincoln models beginning in model year 2019. Vehicles that are equipped with BlueCruise, the focus of this investigation, have LCA capability and additionally offer hands-free partial driving automation when certain conditions are met. Hands-free BlueCruise operation is only offered on certain roadways and system availability is geofenced using vehicle GPS. BlueCruise-equipped vehicles employ a camera-based driver monitoring system to determine driver attentiveness to the roadway. BlueCruise was introduced in model year 2021 and is currently available in a select range of Ford and Lincoln vehicles. For BlueCruise- and LCA-equipped vehicles, both ACC and Pre-Collision Assist (PCA) features use a combination of camera and radar sensing technologies to detect and classify objects. ACC is specifically designed to detect vehicles (including cars, trucks, and motorcycles) and bicycles in front of the subject vehicle which are either stationary or moving in the same direction as the subject vehicle. Through this investigation, limitations in the detection of stationary vehicles in certain conditions have been identified. Specifically, due to the potential for false detection of stationary objects at long distances, Ford designed ACC to inhibit any response to reported stationary objects when the subject vehicle’s approach speed is at or above 62 mph. Additionally, system performance may be limited when there is poor visibility due to insufficient illumination. In addition to reviewing Ford’s response to ODI’s IR, the agency conducted a review of crash and non-crash reports identified collectively through Ford’s IR response, incident reporting through Standing General Order 2021-01 (SGO), and NHTSA vehicle owner questionnaires. In total, 32 crashes and 2,004 non-crash reports on subject and peer Ford vehicles were identified across manufacturer and ODI data sources. A detailed analysis of each crash was conducted including the review of any available police reports, photographs, data recovered from in-vehicle event data recorders, connected vehicle data, and/or other information. In both fatal collisions referenced in the PE24012 opening resume, the subject Ford Mustang Mach-E vehicle was traveling over 70 mph on a controlled-access highway during nighttime lighting conditions with hands-free BlueCruise engaged when it collided with a stationary vehicle. Analysis of data imaged from the vehicles’ event data recorders demonstrates that in each incident, the driver did not apply the brakes or take evasive steering action, and no deceleration was initiated by either the BlueCruise system or PCA prior to impact. Through the agency’s crash analysis, four additional frontal collisions were identified where the subject Ford impacted a stopped or slow-moving lead vehicle or another stationary object located in the travel lane. Two of these four incidents involved BlueCruise-equipped Ford Mustang Mach-E vehicles (included in the failure report summary along with the fatal collisions discussed above), while the other two involved other Ford models equipped with the LCA system. Additionally, a trend was identified through analysis of the non-crash reports relating to allegations that ACC (the longitudinal component of both BlueCruise and LCA) failed to detect and/or respond to a stopped or slow-moving lead vehicle. In these reports, consumers often describe that the absence of deceleration initiated by ACC was unexpected and required harsh manual braking or intervention from the PCA to avoid a frontal collision with the lead vehicle. Based on NHTSA’s analysis, system limitations relating to the detection of stationary vehicles while traveling at highway speeds and in nighttime lighting conditions appear to be factors in collisions under investigation and several apparently similar near-miss, non-crash reports. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25001) to further investigate these system limitations and to evaluate drivers’ ability to respond to scenarios that exceed system limitations. During the EA, the agency expects to, among other things, perform vehicle evaluations, review additional technical information, and perform additional analysis of related crashes and non-crash reports. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 502-7268, 502-7426, 502-6852, 502-8738.
NHTSA returned 42 rows. After exact vehicle-scope filtering, 42 rows represent 42 unique ODI owner reports. Repeated ODI rows can describe separate components of one report and are not double-counted.
Complaints are attributed reports, not verified defects or failure rates. Reported crashes, fires, injuries, and deaths can overlap and do not establish causation.
| NHTSA component label | Unique reports |
|---|---|
| ELECTRICAL SYSTEM | 7 |
| ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES | 5 |
| POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | 4 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 3 |
| UNKNOWN OR OTHER | 3 |
| SERVICE BRAKES | 2 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | 1 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER | 1 |
| LANE DEPARTURE,BACK OVER PREVENTION,ELECTRICAL SYSTEM | 1 |
| POWER TRAIN,ELECTRICAL SYSTEM | 1 |
| POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | 1 |
| POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 1 |
| POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | 1 |
| SEAT BELTS,SERVICE BRAKES,ELECTRICAL SYSTEM | 1 |
| STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | 1 |
| STEERING,SUSPENSION,SERVICE BRAKES | 1 |
| STEERING,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | 1 |
| STRUCTURE | 1 |
| UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | 1 |
| VEHICLE SPEED CONTROL | 1 |
| VEHICLE SPEED CONTROL,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | 1 |
| VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | 1 |
| VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES | 1 |
| WHEELS | 1 |
The local NHTSA import found 82 manufacturer communications whose published model-year field includes this Mustang.
Manufacturer communications include service bulletins, owner notices, service messages, and other manufacturer submissions. They are not recalls or proof of a defect, and a catalog match does not prove that one document applies to a particular VIN.
| NHTSA document ID | Published model years | Concise summary |
|---|---|---|
| 10249790 | 2024 | The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical service tips and other service information. |
| 10250834 | 2021,2022,2023,2024 | Some 2021-2024 Mustang Mach-E, 2022-2024 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is commonly set due to an interruption of the direct current (DC) fast charging process and should be disregarded. All other DTCs stored in the OBCC are to be addressed using applicable publications and/or normal diagnostics found in Workshop Manual, Section 414-03B. |
| 10251494 | 2023,2024 | Software Update FPU 24-PU0121-FTDI-FX for 2023-2024 MY Mach E vehicles is now available. Quality Improvements include - FordPass will remember last known profile. - Allow customers to exit during OTA update. - Improves BCM response to de-inhibit request when OTA is complete. - Allows vehicle to return to sleep after detecting CAN traffic, for reduced battery drain. - Perimeter alarm duty cycle for horn and light aligned with non -US market requirements. (ECE-116) |
| 10251956 | 2022,2023,2024 | Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| 10253552 | 2021,2022,2023,2024 | Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed. |
| 10254131 | 2023,2024 | Some 2023-2024 Mustang Mach-E/Corsair and 2024 Mustang vehicles may exhibit an audio control module (ACM) programming failure with a message displayed in the Ford Diagnosis and Repair System (FDRS) scan tool indicating Procedure Unsuccessful-Flash Software Failed To Flash. This may be due to the ACM programming routine. To correct this condition, download and click the refresh icon located next to the run icon to update the ACM - Programmable Module Installation (PMI) app. For claiming, use causal part 18C869 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual. |
| 10254325 | 2023,2024 | Quality improvements include: Numerous minor quality fixes in ECG RC9 which are not customer facing. Improves OTA deployment reduce FTDI risk. |
| 11001112 | 2021,2022,2023,2024 | Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information. |
| 11001144 | 2024 | Certain 2024 Model Year Mach-E Vehicles - Reprogram Secondary On-Board Diagnostic Module (SOBDM) |
| 11002867 | 2024 | Certain 2024 Model Year Mustang Mach-E Vehicles Powertrain Control Module Software Update In some of the affected vehicles, the charge status indicator (CSI) displays in RED (fault) for a short period after the charge plug is unlocked from the charge port during vehicle level 3 (L3) charging. All vehicles are charged correctly and no warning shows in the instrument cluster. |
| 11003262 | 2023,2024 | Quality Improvments include: - Phone as a Key resolution, not affecting customer vehicles. |
| 11003273 | 2021,2022,2023,2024 | Quality improvements include: - Reduced ADAS loss of communication events - Adds camera retry strategy robustness action - 21 MY: Removes erroneous ""Reverse Brake Unavailable"" message. |
| 11005308 | 2021,2022,2023,2024 | This article supersedes TSB 24-2002 to update the symptom, production fix date and the service procedure. Some 2021-2024 Mustang Mach-E vehicles built on or before 09-Jul-2024 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving between 25 mph-40 mph (32 km/h-64 Km/h). This may be due to poor sealing of the lower mirror foam and the glass top run foam. To correct this condition, follow the Service Procedure to install new lower inner foam and the glass top run foam. |
| 11006769 | 2021,2022,2023,2024 | This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/Expedition/Navigator, 2023-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA) without DTC U3000:49 stored in the CMR. This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS). |
| 11007124 | 2023,2024 | Quality Improvements include: - 23 MY Robustness action to improve Phone as a Key Feature Key functionality post Enhanced Central Gateway (ECG) reset. - 23 MY Minor quality fixes in Enhanced Central Gateway (ECG) Software, not affecting vehicle operation. - Addresses potential unintended lock out of vehicle after OTA update. |
| 11007977 | 2021,2022,2023,2024 | Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position. |
| 11008378 | 2023,2024 | In some of the affected vehicles, if an attempt is made to repair a flat tire using the sealant system included in the vehicles tire sealant and inflator kit, the system will not provide sealant or air to inflate and seal the tire. The air-only function will operate as expected. |
| 11008499 | 2023,2024 | "Quality improvements include: -Allows SYNC strategy for Charge Status message to match Cluster strategy. - Top off the Low Voltage battery prior to OTA update. (EV only) - Enables Public Charging App function above 5 MPH. - Hides ""Update Now"" button on HMI when the vehicle battery health is below threshold. - Corrects ""Bluecruise Maps not up to date"" erroneous message. - Improves Key Off Load battery drain due to SYNC. " |
| 11008510 | 2024 | "Quality Improvements include: - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Reduction in Key off load battery drain via Enhanced Central Gateway (ECG) controlled reset. - Reduction in Key off load battery drain due to Bluetooth Low Energy Module (BLEM) software - Addresses potential lock out condition post OTA update." |
| 11008698 | 2021,2022,2023,2024 | Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. |
| 11008948 | 2021,2023,2024 | While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. |
| 11009438 | 2021,2022,2023,2024 | Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. |
| 11009871 | 2024 | "-Improved connectivity. -Reduces Telematics Control Unit based Key Off Load battery drain. - Map orientation improvement - removes false"IP Configuration Failure" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services |
| 11010786 | 2022,2023,2024 | Some 2022-2024 Mustang Mach-E vehicles may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble code (DTC) U3000:49 stored in the camera module rear (CMR). |
| 11010851 | 2021,2022,2023,2024 | For 2022-2024 e-Transit vehicles equipped with the standard range battery with engine code "ENC0" and 2021-2024 Mustang Mach-E vehicles when attempting to charge/balance high voltage battery modules (arrays) from remanufactured array kits, the Midtronics xMB tool will not recognize the remanufactured part number. |
| 11012155 | 2023,2024 | Some 2023-2024 Mustang Mach-E vehicles built on or before 06-Dec-2024 may exhibit a condition where the high voltage battery does not charge while using a DC fast charger level 3 and a charge error message displayed on the charger with DTC U049C stored in the BECM. |
| 11013894 | 2024 | This program includes sixty VINs, specifically identified, unsold 2024 Mach-E vehicles at certain dealer locations. At this time, there is no corresponding owner letter or repair procedure. We are evaluating a potential paint quality concern. |
| 11014410 | 2021,2022,2023,2024 | Some of the vehicles listed in the Model statement above may exhibit an unintended deceleration without a vehicle in front when using adaptive cruise control (ACC) or BlueCruise. This may be due to the front bumper affecting both corner radar sensor signals. |
| 11014831 | 2021,2022,2023,2024 | Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * General system performance/stability/intermittent system reboot * Intermittent wireless Apple CarPlay or Android Auto function * Phone related concerns with intermittent no audio or static * Navigation/global positioning system (GPS) related concerns through Apple CarPlay and Android Auto * Alexa function consistency and stability |
| 11015137 | 2024 | Certain 2024 Model Year Mustang Mach-E vehicles High Voltage Battery Charging System Software Update |
| 11016076 | 2021,2022,2023,2024 | This article supersedes TSB 24-2251 to update the labor times associated with the Service Procedure from M-time to AP-time. |
| 11016078 | 2021,2022,2023,2024 | This article supersedes TSB 25-2049 to update the labor time description. |
| 11016089 | 2021,2022,2023,2024,2025 | Some 2021-2025 Ford vehicles may exhibit a condition where heated/cooled seats, heated steering wheel and/or front/rear defrost features will not turn on after a remote start is performed through the FordPass application or the key fob. |
| 11016352 | 2024 | Update Prior to Sale 24U14 Certain 2024 Model Year Mustang Mach E and F-150 Lightning Battery Electric Vehicles (BEV) Audio Control Module (ACM) Software Update |
| 11016915 | 2021,2022,2023,2024 | Some 2021-2025 Ford and Lincoln vehicles may exhibit diagnostic trouble code (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. |
| 11017056 | 2022,2023,2024 | Some of the vehicles listed in the Model statement above equipped with extended range battery may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0ADA stored in the battery energy control module (BECM). This may be due to the BECM software level. |
| 11017058 | 2023,2024 | Some of the vehicles listed in the Model statement above may experience exterior paint blistering in at least one of the following areas: * Front and rear door skin panel(s) and door jamb area(s) * Rear quarter panel(s) and jamb area(s) * B-pillar outer panel(s) and jamb area(s) * Roof panel and jamb area(s) * Rocker panel(s) and jamb area(s) This may be due to the factory painting process. |
| 11017813 | 2021,2022,2023,2024 | Customer Satisfaction Program 24N08 - Supplement #1 Certain 2021-2024 Bronco Sport, Escape, Mach-E, and 2022-2024 Maverick Vehicles Drivers Side Seat Buckle Replacement |
| 11017854 | 2024 | "Quality improvements include: - Brake pedal tuning parameters updated for an improved pedal feel - Addresses a false charging status indicator fault (red light) after the charge gun is unlocked - Addresses potential false thermal protection Diagnostic Trouble Codes that may cause the Direct Current fast charging to stop" |
| 11017858 | 2024 | "Quality improvements include: - Key off load battery drain prevention by ensuring the Battery Charge Control Module properly goes to sleep " |
| 11018321 | 2023,2024 | This article supersedes TSB 25-2149 to update the labor operation allowance. Some of the vehicles listed in the Model statement above may experience exterior paint blistering in at least one of the following areas: * Front and rear door skin panel(s) and door jamb area(s) * Rear quarter panel(s) and jamb area(s) * B-pillar outer panel(s) and jamb area(s) * Roof panel and jamb area(s) * Rocker panel(s) and jamb area(s) This may be due to the factory painting process. |
| 11019208 | 2023,2024 | "Quality improvements include: -Radio reflash to include AM radio option -Addresses a potential SiriusXM false banner showing ""Hardware problem""" |
| 11019212 | 2024 | "Quality improvements include: -Latest SYNC deployment to enable "BlueCruise" |
| 11019883 | 2024,2025 | Some of the vehicles listed in the Model statement above equipped with lithium-ion phosphate (LFP) standard range battery with minor feature code HTHAH may exhibit an illuminated powertrain malfunction indicator (wrench) lamp with the DTC P0C28 stored in the SOBDMC |
| 11020044 | 2024 | Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly. |
| 11020123 | 2024 | "Quality improvements include: -This update prevents a potential issue that may prevent side doors from unlocking when commanded from the exterior of the vehicle following a future over-the-air update." |
| 11020891 | 2022,2023,2024 | Some 2022-2024 Mustang Mach-E vehicles may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble code (DTC) U3000:49 stored in the camera module rear (CMR). This may be due to the software level of the CMR. Inform customers that engineering is currently working on a solution for this condition that is expected in Q3 2025. Monitor Professional Technician System (PTS) for additional information. |
| 11021358 | 2021,2022,2023,2024,2025 | Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled. |
| 11021510 | 2023,2024 | Quality improvements include: -Addresses potential SiriusXM no audio and a false banner showing "Hardware problem" |
| 11021977 | 2021,2022,2023,2024 | Some 2021-2024 F-150 vehicles equipped with a B&O audio system (minor feature code IDBBQ), and various 2021-2024 Ford and Lincoln vehicles equipped with a B&O audio system may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner on Professional Technician System (PTS). This may be due to software in the digital signal processing (DSP) module. To correct this condition, reprogram the DSP module to the latest software level using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 18B849 and labor operations 12651D and 12651D4. |
| 11021995 | 2022,2023,2024 | "Quality improvements include: -Addresses a Diagnostic Trouble Code that causes the Driver State Monitoring Camera module to get stuck in bootloader" |
| 11022292 | 2024,2025 | Certain 2024-2025 Model Year Mustang Mach-E Vehicles Antenna Plate Film Removal |
| 11022906 | 2024,2025 | Some 2024-2025 Mustang Mach-E/F-150/F-Super Duty vehicles equipped with 360 degree camera may exhibit a distorted or blurry 360 degree camera image in the center display screen but the rear view camera image is operating correctly. To restore the 360 degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected by the end of 2025. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. |
| 11023196 | 2021,2022,2023,2024,2025 | Some of the vehicles listed in the Model statement above may exhibit an inoperative Blue Cruise and Lane Keeping system with diagnostic trouble code (DTC) U3000:49 with a status byte of -8F- stored in the camera module-rear (CMR). This may be due to the CMR software level. NOTE: The driver status monitor camera module may also be called camera module-rear. |
| 11024522 | 2021,2022,2023,2024 | This article supersedes TSB 25-2104 to update the labor times associated with the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Inoperative BlueCruise and lane centering * DTC U2018:51 stored in the camera module - rear (CMR) * DTC U0565:86 stored in the image processing module A (IPMA) * DTC U3000:49 is not stored in the CMR This may be due to the software in the CMR. |
| 11024526 | 2021,2022,2023,2024,2025 | Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern. |
| 11024894 | 2023,2024,2025 | Some 2023-2025 Mustang Mach-E vehicles equipped with a lithium iron phosphate (LFP) standard range battery (minor feature code HTHAH) built on or after 23-Jun-2023 may exhibit a condition where the displayed high voltage (HV) battery state of charge (SOC) percentage has a sudden reduction greater than 10% while driving. At low SOC, this may also result in a reduction of vehicle power with a turtle light displayed in the cluster. This concern may occur if the vehicle has not been charged to 100% for an extended period of time as this leads to an inaccurate displayed SOC. Advise customers to charge their vehicle to 100% at least once per month to reset the SOC measurement or more often if the condition persists. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). |
| 11025810 | 2021,2022,2023,2024 | Some 2021-2024 Mustang Mach-E vehicles may exhibit a condition where the interior propulsion sound feature does not remain active and deactivates immediately. This may be due to the audio control module (ACM) configuration. To restore the functionality of this feature, download and run the "ACM - Enable Engine Sound Enhancement and Active Noise Control" application in the Ford Diagnosis and Repair System (FDRS) scan tool. In cases where the ACM is replaced, this routine will run during the "ACM - Programmable Module Installation (PMI)" application. Make sure to follow the FDRS on-screen instructions carefully. For claiming, use causal part 18C869 and labor operation numbers 12651D and 12651D4. |
| 11025820 | 2022,2023,2024 | * 2021-2024 Bronco Sport built on or before 15-Dec-2024<br /> * 2022-2024 Mustang Mach-E<br /> * 2022-2025 Escape built on or before 22-May-2025<br /> * 2024 Maverick vehicles built on or after 17-Jan-2024<br /> <br /> Some of the above vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct the condition, reprogram the GSM module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7P155 and labor operation numbers 7001D and 7001D4. |
| 11025852 | 2024 | "25S65 Recall remedy -Prevents a potential lock-out condition caused by the vehicle's battery being discharged" |
| 11026511 | 2021,2022,2023,2024,2025 | Some 2021-2025 Mustang Mach-E vehicles may exhibit a condition where the front luggage compartment hood is hard to close. This may be due to an alignment issue with the hood. The most common adjustments to improve closing efforts involve the hood front up and down alignment and the bump stop rubbers. Refer to Workshop Manual, Section 501-03 Body Closures > General Procedures > Hood Alignment for procedures on proper adjustments that can improve front luggage compartment hood closing efforts. |
| 11027123 | 2023,2024,2025 | This article supersedes TSB 25-2189 to update the vehicles affected, production cut-off date and part list. Some of the vehicles listed in the Model statement above may experience exterior paint blistering in at least one of the following areas: * Front and rear door skin panel(s) and door jamb area(s) * Rear quarter panel(s) and jamb area(s) * B-pillar outer panel(s) and jamb area(s) * Roof panel and jamb area(s) * Rocker panel(s) and jamb area(s) This may be due to the factory painting process. |
| 11027715 | 2023,2024,2025 | Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360 degree camera may exhibit a distorted or blurry 360 degree camera image in the center display screen, but the rear view camera image is operating correctly. To restore the 360 degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q2 2026. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. |
| 11027719 | 2024,2025 | Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Stuck in park * "Service Vehicle Soon" message in the instrument panel cluster (IPC) * Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07E6:71 stored in the secondary on-board diagnostic control module C (SOBDMC) This may be due to high ground resistance of the park pawl motor. |
| 11028797 | 2021,2022,2023,2024 | Some 2020-2022-Corsair, 2021-2023 Nautilus, 2020-2024 Navigator/Aviator, and 2021-2024 Mustang Mach-E vehicles equipped with phone-as-a-key may exhibit various phone-as-a-key concerns with diagnostic trouble codes (DTC) U200D:15, U200E:15, U200F:15, B1589:31/49 through B1598:31/49, B1A56:31/49, B1D55:31/49, and/or B15A5:56 stored in the remote function actuator (RFA) module. If any of these DTCs are detected during diagnostics, clear the DTCs, reprogram the RFA to the latest software level and start a new Ford Diagnosis and Repair System (FDRS) session. Verify that DTCs are no longer present. If only the B1589:31/49 through B1598:31/49, B1A56:31/49, B1D55:31/49, and/or B15A5:56 DTCs return in the RFA after a self-test, follow normal Workshop Manual (WSM) diagnostics in Section 419-01. Repair as necessary outside of this article. For claiming, use causal part 14G617 and labor operations 12651D and 12651D4. |
| 11029599 | 2021,2022,2023,2024,2025 | Quality improvements include: - Addresses false warnings attributed to the Off-board Charging Module. These warnings occur due to external charging station failures rather than internal module issues. |
| 11029934 | 2024,2025 | Some 2024-2025 Mustang Mach-E/F-150 vehicles may exhibit a crackling noise from speakers during phone calls when using wireless Apple CarPlay or wireless Android Auto. This may be due to wireless interference. To isolate the wireless interference as a possible cause, turn off the wireless projection application in SYNC Connectivity settings in the vehicle's center touch screen and connect the phone through universal serial bus (USB) cable. If the call quality issue through Apple CarPlay or Android Auto is addressed, this confirms that wireless projection was the cause. Engineering is aware of this condition and working on a software solution expected at the end of Q4 2026. As a temporary solution, customers can connect their phones with a USB cable. Reprogramming or replacement of any modules will not correct the condition. Use the "Submit Global Concern Report (GCR)" link at the upper right of the OASIS report to submit a vehicle concern report if the wireless projection is found to be the cause of the condition. |
| 11030596 | 2021,2022,2023,2024 | "26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function" |
| 11030730 | 2024,2025 | "25C69 Recall remedy - Updates the Secondary On-Board Diagnostic Module C to provide for release of the Integrated Park Module slider in the event a bind condition occurs allowing park to be engaged." |
| 11031263 | 2021,2022,2023,2024,2025 | Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern. |
| 11032692 | 2022,2023,2024,2025,2026 | 2022-2026 Mustang Mach-E vehicles built on or after 03-Jan-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition. |
| 11033557 | 2024 | Quality improvements include: -Privacy robustness updates -Restores the Auto Hold toggle in the controls menu |
| 11033807 | 2023,2024 | Quality improvements include: -Addresses a potential communication condition that may result in a loss of radio audio. |
| 11033853 | 2021,2022,2023,2024 | Some 2021-2024 Mustang Mach-E vehicles may exhibit only continuous memory diagnostic trouble code (DTC) U2016:47 stored in the power steering control module (PSCM) after a self test is performed with the Ford Diagnosis and Repair System (FDRS) scan tool. If the vehicle does not exhibit any observable symptoms such as lack of/reduced power steering assist, disabling of power steering assist features and/or power steering assist fault messages displayed on the instrument panel cluster (IPC), this DTC should be ignored. No further service action is required. |
| 11034134 | 2021,2022,2023,2024,2025 | Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions. |
| 11034853 | 2023,2024,2025 | Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen, but the rear-view camera image is operating correctly. To restore the 360-degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q3 of 2026. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a vehicle exhibits this condition, enter a vehicle identification number (VIN) and click the "Submit Global Concern Report (GCR)" link at the upper right of the PTS |
| 11034969 | 2023,2024,2025,2026 | Some 2023-2026 Mustang Mach-E vehicles equipped with a lithium iron/ion phosphate (LFP) standard range battery (minor feature code HTHAH) may exhibit a battery energy control module (BECM) state of health reading that over-estimates the actual high voltage battery state of health after a BECM replacement directed by the Workshop Manual (WSM). This may be due to the software in the BECM. To correct this condition, download and run the "BECM-High Voltage Battery Capacity Relearn" application using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 10B687 and labor operations 12651D and 12651D4. The engineering team is currently working on a permanent software solution which is expected to be available in Q4 of 2026.<br /><br /> If a vehicle exhibits this concern, submit a Global Concern Report (GCR). To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the Professional Technician System (PTS) Vehicle ID screen (vehicle identification number VIN required) and fill out the form. Do not use the "Report A Problem" link to submit |
| 11035097 | 2021,2022,2023,2024,2025,2026 | Some of the vehicles listed in the Model statement above may exhibit a distorted or muffled sound originating from the center speaker. This may be due to a deformed speaker cone. |
| 11035100 | 2021,2022,2023,2024,2025,2026 | Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a |
| 11035267 | 2021,2022,2023,2024 | Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-appear at every subsequent ignition cycle. Inform customers that engineering is currently working on a software update solution for this condition to be delivered OTA expected in late Q3 2026. Software will update automatically if vehicle connectivity is enabled in the vehicle-s settings. Monitor Professional Technician System (PTS) for additional information. |
| 11035269 | 2021,2022,2023,2024,2025,2026 | Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration |
| 11035301 | 2023,2024,2025,2026 | Some 2023-2026 Mustang Mach-E vehicles equipped with a lithium iron/ion phosphate (LFP) standard range battery (minor feature code HTHAH) may exhibit a battery energy control module (BECM) state of health reading that over-estimates the actual high voltage battery state of health after a BECM replacement directed by the Workshop Manual (WSM). This may be due to the software in the BECM. To correct this condition, download and run the "BECM-High Voltage Battery Capacity Relearn" application using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 10B687 and labor operations 12651D and 12651D4. The engineering team is currently working on a permanent software solution which is expected to be available in Q4 of 2026. If a vehicle exhibits this concern, submit a Global Concern Report (GCR). To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the Professional Technician System (PTS) Vehicle ID screen (vehicle identification number VIN required) and fill out the form. Do not use the "Report A Problem" link to submit a report for |
| Production | No separate completed production count appears in the inspected sources. |
|---|---|
| Identity | A GT-based loose-surface package with its own final EPA record and Rally-specific chassis, protection, tire, mode, and appearance content. |
| Package code | 55Q |
| Powertrain | 480 hp and 700 lb-ft |
| Final EPA range | 265 miles |
| Drive mode | RallySport |
| Production | No separate completed installation count appears in the inspected sources. |
|---|---|
| Identity | An optional GT upgrade raising the order-guide torque rating to 700 lb-ft; included with Rally. |
| Option code | 41G |
| Certification boundary | No separate final GT Performance EPA record found |
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