| 10240743 |
2017,2018,2019,2020,2021,2022,2023,2024 |
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information. |
| 10241602 |
2024 |
Some 2024 Mustang vehicles may exhibit no response on the center display screen after pressing the My Mustang hard button. The hard button should navigate from any sub menu to the My Mustang home screen. The My Mustang home screen can be accessed by selecting: Features >> My Mustang. This may be due to the SYNC module (APIM) software. Replacement of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information. |
| 10241603 |
2024 |
Some 2024 Mustang vehicles may exhibit a Check Rear Seat For Occupants pop up message on the center display screen and audible alarm for a brief period of time when the ignition is switched to OFF. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle-s settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information. |
| 10241604 |
2024 |
Some 2024 Mustang vehicles may set diagnostic trouble code (DTC) U211B:87 in the ABS module during a diagnostic self-test. This may be due to the modules DTC sensitivity during vehicle key-on/start-up. Replacement or reprogramming of the ABS module may not resolve this condition. U211B:87 should be ignored if: no other DTCs are present, no warning indicators are illuminated while the engine is running, and no noticeable symptoms are present. No further service action is required. |
| 10241621 |
2024 |
Some 2024 Mustang vehicles may exhibit a condition where a new lap timer session does not start at lap 1, the lap timer results are not available and/or the lap timer results button is not selectable. This may be due to the SYNC module (APIM) software. Replacement or reprogramming the APIM will not resolve this condition. Inform the customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information. |
| 10241622 |
2024 |
Some 2024 Mustang vehicles may exhibit a diagnostic trouble code (DTC) U3000:49 in the DSM with no symptoms present. This may be due to the DSM software. Replacement of the DSM will not resolve this concern. DTC U3000:49 can be cleared and ignored if the power seat functions are working properly and no other DTCs are present in the DSM. Engineering is currently working on a solution and software update is expected in Q1 2024. Continue to monitor OASIS for additional information. |
| 10243428 |
2024 |
Certain 2024 Model Year Mustang Vehicles Equipped with Front Recaro Seats - Mismatched Front Recaro Seats Inspection/Replacement |
| 10244706 |
2024 |
Some 2024 Mustang vehicles may exhibit a condition where the rear bumper cover has poor fitment and/or excessive body gap where it meets the quarter panel. This may be due to incorrect installation and/or missing panel adhesive tape. To correct this condition, follow the Service Procedure to apply panel adhesive tape and re-install the rear bumper cover. |
| 10244714 |
2024 |
Some 2024 Mustang vehicles built on or before 29-June-2023 may exhibit a rub/scratch/buzz noise coming from the right front passenger side of the IP Topper. This may be due to contact between the IP topper contacting sheet metal by the defroster grille. To correct the condition, follow the Service Procdure to remove the windshield and apply flock tape to the leading edge of the IP topper. |
| 10244715 |
2024 |
Some 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0300 and/or P0316 stored in the powertrain control module (PCM). The vehicle may also run rough during a cold start. This may be due to the software in the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. |
| 10244852 |
2024 |
Some 2024 Mustang vehicles may exhibit a diagnostic trouble code (DTC) C1018 stored in the anti-lock brake system (ABS) module with no symptoms present. DTC C1018 should be ignored and no further service action is required. Replacement or reprogramming of the ABS module will not address this DTC. |
| 10244856 |
2024 |
Some 2024 Mustang vehicles built on or before 30-June-2023 may exhibit a Low Brake Fluid message displayed on the instrument panel cluster (IPC) without low brake fluid in the reservoir and DTC C0049:0A stored in the anti-lock brake system (ABS) module. This may be due to the current software of the ABS module. To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming use the causal part number 2005 and applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual. |
| 10244868 |
2024 |
Some 2024 Mustang vehicles may exhibit an inoperative air conditioning (a/c) system. Diagnostic trouble codes (DTCs) B3A1B and/or P0534 may be set within the powertrain control module (PCM). This condition is currently under investigation by engineering. For vehicles that meet this criteria, submit a Report a Vehicle Concern (if no help is needed) or a submit a Technical Support Request (if help is needed). In the report, include as much information as possible about the vehicle symptom including high and low side a/c system pressures, a/c pressure transducer PID readings, the amount of refrigerant that was recovered from the vehicle (only if refrigerant recovery was required), and anything else found during the diagnosis that would be helpful to the investigation. Attach screen shots, images and/or videos that will help show what was found. As a reminder, the Technician Awards Program is active and will continue through Nov 18, 2023. With this program, every Report a Vehicle Concern submitted by a technician or shop foreman may receive additional compensation received through obtaining AwardHQ Points. |
| 10244869 |
2024 |
Some 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine and built on or before 12-Oct-2023 may exhibit an inoperative air conditioning system (A/C). This may be due to a refrigerant leak coming from the receiver/drier upper cap on the condenser. If a refrigerant leak is suspected, inspect the receiver/drier upper cap on the condenser for a refrigerant leak and repair as necessary using causal part number 19712 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. If the receiver/drier upper cap is not leaking, continue with normal diagnostics found in the Workshop Manual, Section 412-00. |
| 10244877 |
2024 |
Some 2024 Mustang vehicles may exhibit an illuminated MIL with DTC P059F stored in the powertrain control module (PCM). This may be due to a loose and/or detached vane on the active grille shutter from the factory. To correct this concern, replace the active grille shutter. Refer to Workshop Manual (WSM) Section 501-02 Front End Body Panels > Removal and Installation > Active Grille Shutter. For claiming, use causal part 8475 and applicable labor times in Section 12 of the Service Labor Time Standards (SLTS) Manual. |
| 10245390 |
2024 |
Some 2024 Mustang vehicles may exhibit a Pre-Collision Assist Not Available message and a Pre-Collision Assist Not Available indicator displayed in the IPC with DTC U023A stored in the steering column control module (SCCM) after the vehicle is remote started. The message and indicator should go away and normal operation of the pre-collision system should resume once the vehicle is shut down and then restarted using the push button start. This may be due to a low power mode issue with image processing module A (IPMA). To confirm the pre-collision system is operating properly, turn on the vehicle using the push button start (do not use remote start), the Pre-Collision Assist Not Available pop-up message and indicator should no longer be present. If the error message and indicator are not present when starting the vehicle using the push button start (do not use remote start), replacement or reprogramming of the IPMA is not necessary. Inform customers that engineering is currently working on a solution for this condition that is expected in January 2024. If the Pre-Collision Assist Not Available message and indicator do not clear after shutting down the vehicle and then starting the vehicle using the push button start, follow the appropriate section of the Workshop Manual (WSM) to diagnose the vehicle. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available |
| 10246153 |
2024 |
Some 2024 Mustang vehicles built on or before 5-Oct-2023 and equiped with a 5.0L engine may exhibit an illuminated MIL with DTC P0101 and/or P010B in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS). |
| 10248059 |
2024 |
Some 2024 Mustang vehicles may exhibit an intermittent no crank/no start condition with various loss of communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use the causal part number 2005 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| 10249752 |
2024 |
This article supersedes TSB 23-2302 to update the Service Procedure and Parts List. Some 2024 Mustang vehicles built on or before 04-Dec-2023 may exhibit a condition where the rear bumper cover has poor fitment and/or excessive body gap where it meets the quarter panel. This may be due to incorrect installation and/or poor attachment to the bumper support bracket. |
| 10249790 |
2024 |
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical service tips and other service information. |
| 10250304 |
2024 |
Some 2024 Mustang vehicles may set diagnostic trouble code (DTC) U211B:87 in the ABS module during a diagnostic self-test. This may be due to the ABS module's DTC sensitivity during vehicle key-on/start-up. To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use the causal part number 2005 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| 10250310 |
2024 |
Some 2024 Mustang vehicles are equipped with a clear protective film layer affixed to the top surface of the rear lamps. This protective film layer helps reduce incremental signs of contact and should not be removed/discarded. In the event the clear protective film layer were to become damaged or inadvertently removed, service kit (PR3Z-13420-C) has been released to help address this condition. Follow the instruction sheet included with service kit (PR3Z-13420-C) for proper installation/adhesion of the clear protective film layer to the rear lamp substrate. For claiming, use causal part 13404/13405 and M-time. |
| 10250837 |
2024 |
Some 2024 Mustang vehicles built on and before 08-Feb-2024 may exhibit an intermittent no crank/no start condition with various loss of communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use the causal part number 2005 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| 10251470 |
2024 |
Some 2024 Mustang vehicle's quiet start feature may be inoperative during a remote start event. This may be due to the software level of the powertrain control module (PCM). To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level using the Ford Diagnosis and Repair System (FDRS). |
| 10251934 |
2015,2016,2017,2018,2019,2020,2021,2022,2023,2024 |
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure. |
| 10251951 |
2011,2012,2013,2014,2015,2016,2017,2018,2019,2020,2021,2022,2023,2024 |
Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150F (65C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System - General Information > Diagnosis and Testing > Engine > PPT F > Step F2. |
| 10251952 |
2015,2016,2017,2018,2019,2020,2021,2022,2023,2024 |
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed. |
| 10251956 |
2024 |
Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| 10252552 |
2024 |
Some 2024 Mustang vehicles equipped with a manual tranmission may exhibit an intermittent DTE reading that drops to 0 with the fuel level displaying near 25% capacity. This may be due to the software level of the powertrain control module (PCM). To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level using the Ford Diagnosis and Repair System (FDRS). |
| 10252630 |
2024 |
Some 2024 Mustang vehicles built on or before 12-Jan-2024 and equipped with a 2.3L EcoBoost engine may exhibit an inoperative air conditioning system (A/C). This may be due to a refrigerant leak coming from the receiver/drier upper cap on the condenser. If a refrigerant leak is suspected, inspect the receiver/drier upper cap on the condenser for a refrigerant leak. If a refrigerant leak is found, replace the receiver/drier cap and desiccant bag following the Workshop Manual (WSM), Section 412-00. For claiming, use causal part number 19C836 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. If the receiver/drier upper cap is not leaking, continue with normal diagnostics found in the WSM, Section 412-00. |
| 10252650 |
2024 |
Some 2024 Mustang vehicles may exhibit a ticking noise coming from the front seats when the heated and cooled seat feature is in use. This may be due to the seat backrest blower motor fan contacting the housing. To correct this condition, replace the front backrest blower motor with the updated version (service part number PU5Z-18D507-B). For claiming, use causal part 18D507 and applicable labor operation in Section 12 of the Service Labor Time Standards (SLTS) Manual. |
| 10252666 |
2024 |
Some 2024 Mustang vehicles may exhibit water entry into the front foot wells. This may be due to a missed body sealer application at the factory. To correct this condition, follow the Service Procedure to apply additional body sealer. |
| 10253552 |
2019,2020,2021,2022,2023,2024 |
Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed. |
| 10253555 |
2024 |
Some 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. |
| 10253683 |
2018,2019,2020,2021,2022,2023,2024 |
Some 2018-2024 Mustang vehicles built on 04-Dec-2017 and through 01-Oct-2023 may exhibit a ting, pop, clunk, or click noise from the rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals). This condition may be caused by stick/slip between the hub and halfshaft interface during the torque reversals creating the ting, pop, clunk, or click noise. To correct the condition, refer to the Workshop Manual (WSM) to replace the halfshaft and hub assembly of the suspected side. |
| 10253685 |
2024 |
Some 2024 Mustang GT vehicles built on 15-Nov-2023 and through 26-Mar-2024 may exhibit an inoperative auto start-stop feature. This may be due to the body control module (BCM) configuration. Engineering is currently working on a solution for this condition that is expected June 2024. Replacement or reprogramming of the BCM will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. Vehicles built on or before 14-Nov-2023 are not equipped with auto start-stop and the Workshop Manual (WSM) is in the process of being updated with this information. |
| 10253687 |
2018,2019,2020,2021,2022,2023,2024 |
Some 2018-2024 Mustang vehicles built on and after 04-Dec-2017 may exhibit a ting, pop, clunk, or click noise from the rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals). This condition may be caused by stick/slip between the hub and halfshaft interface during the torque reversals creating the ting, pop, clunk, or click noise. To correct the condition, refer to the Workshop Manual (WSM) to replace the halfshaft and hub assembly of the suspected side(s). |
| 10254125 |
2024 |
Some 2024 Mustang vehicles equipped with a mid-series instrument panel cluster display screen (minor feature code HCAAT) may exhibit a crack on the lower left-hand corner of the IPC display screen. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS) website. This crack will be internal and cannot be felt. If the crack cannot be felt, this is a warrantable condition and the IPC display screen must be replaced. Refer to Workshop Manual (WSM), Section 413-01. For claiming, use causal part 10D885 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| 10254131 |
2024 |
Some 2023-2024 Mustang Mach-E/Corsair and 2024 Mustang vehicles may exhibit an audio control module (ACM) programming failure with a message displayed in the Ford Diagnosis and Repair System (FDRS) scan tool indicating Procedure Unsuccessful-Flash Software Failed To Flash. This may be due to the ACM programming routine. To correct this condition, download and click the refresh icon located next to the run icon to update the ACM - Programmable Module Installation (PMI) app. For claiming, use causal part 18C869 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual. |
| 10254135 |
2024 |
Some 2024 Mustang GT vehicles built on 15-Nov-2023 and through 26-Mar-2024 may exhibit an inoperative auto start-stop feature. This may be due to the body control module (BCM) software. To correct this concern, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. Vehicles built on or before 14-Nov-2023 are not equipped with auto start-stop and the Workshop Manual (WSM) is in the process of being updated with this information. |
| 10254138 |
2009,2010,2011,2012,2013,2014,2015,2016,2017,2018,2019,2020,2021,2022,2023,2024 |
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle-s owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad. |
| 10254311 |
2024 |
Quality improvements include: - Rear Seat Occupant Alert will re-trigger after Clear Exit Assist alert ends. - Improvement for the Rear Seat Occupant Alert feature across all use cases. - Allow vehicle entry during OTA - Removed SDM chimes per customer feedback - Numerous SYNC updates to improve performance and stability. |
| 10254316 |
2024 |
Quality improvements include :- improved communication between ECG and ABS modules- - mitigate no-start conditions caused by lost communication |
| 11000297 |
2018,2019,2020,2021,2022,2023,2024 |
Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required. |
| 11000736 |
2024 |
Some 2024 Mustang vehicles may exhibit at least one of the following symptoms: rear parking aid camera displaying while in drive, "Lap Timer Results" greyed out and not available and new lap timer session does not start at Lap 1 when a lap timer session is stopped, "Check Rear Seat For Occupants Alert/Alarm" on for a brief period, My Mustang hard button - no response on the vehicle's center display screen when the hard button is pressed. This may be due to the software in the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM using the latest level of the Ford Diagnosis and Repair System (FDRS) scan tool. |
| 11000919 |
2024 |
Quality improvements include: - Improves Key Off load - Reduces false nuisance "park brake fault service now" alert |
| 11001112 |
2024 |
Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information. |
| 11001149 |
2024 |
Certain 2024 Model Year Mustang Vehicles - Left Hand Cylinder Head and Exhaust Cam Replacement |
| 11001365 |
2024 |
Some 2024 Mustang vehicles built on or before 10-Feb-2024 may set diagnostic trouble code (DTC) U211B:87 in the ABS module during a diagnostic self-test. This may be due to the modules DTC sensitivity during vehicle key-on/start-up. Replacement or reprogramming of the ABS module may not resolve this condition. U211B:87 should be ignored if no other DTCs are present, no warning indicators are illuminated while the engine is running, and no noticeable symptoms are present. No further service action is required. |
| 11003130 |
2024 |
Some 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If all spark plugs are found to be free of damage, replacement of the spark plugs is not necessary. Refer to the Workshop Manual and perform normal diagnostics. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. |
| 11003278 |
2024 |
Quality improvements include: -Minor quality fixes in ECG Software, not affecting vehicle operation or customer experience. - Improved connectivity. |
| 11005713 |
2024 |
Some 2024 Mustang vehicles may exhibit an intermittent no crank/no start condition with various loss of communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use the causal part number 2005 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| 11006019 |
2024 |
Quality improvements include: Improvement in OTA update success rate due to ABS module sorftware.(reduce no - starts) |
| 11007898 |
2024 |
2024 Mustang - IPC On-Demand DTC Self-Test Failures |
| 11007978 |
2024 |
Some 2024 Mustang Dark Horse vehicles equipped with a manual transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300, P0302 and P0308 stored in the powertrain control module (PCM) from extended high speed or racetrack operation (driving the vehicle and allowing the engine to hit maximum engine speed, several times and in a short period). |
| 11008215 |
2024 |
Some of the following vehicles may exhibit a condition where the passive key will not program to the vehicles: |
| 11008222 |
2024 |
Some of the following vehicles may exhibit one passive key that is unable to start the vehicle or activate the passive entry feature; however, all remote keyless entry (RKE) physical button functionality works correctly and the second passive key will have full/correct functionality (including being able to start the vehicle): |
| 11008409 |
2024 |
In the affected vehicles, the Auto Start-Stop feature is not properly configured in the Body Control Module (BCM). As a result, the Auto Start-Stop feature will not function as intended. |
| 11008548 |
2024 |
"Quality improvements include: - Hides ""Update Now"" button on HMI when the vehicle battery health is below threshold. - Corrects ""Bluecruise Maps not up to date"" erroneous message. - Improves Key Off Load battery drain due to SYNC. " |
| 11008549 |
2024 |
"Quality improvements include: - Hides ""Update Now"" button on HMI when the vehicle battery health is below threshold. - Corrects ""Bluecruise Maps not up to date"" erroneous message. - Improves Key Off Load battery drain due to SYNC. " |
| 11008557 |
2024 |
"Quality Improvements include: - Prevents unintended no-start after OTA update. - Robustness action to prevent fault scenarios where ECG algorithm is draining the battery when vehicle is parked and only during key off events. - SYNC status will reflects completed OTA status. - Reduction in Key off load battery drain due to BLEM software." |
| 11008710 |
2024 |
Some 2024 Mustang vehicles may exhibit the A/C system blowing warm |
| 11008948 |
2012,2013,2014,2015,2016,2017,2018,2019,2020,2021,2023,2024 |
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. |
| 11009438 |
2024 |
Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. |
| 11009836 |
2024 |
Quality improvements include: -Key Off Load enhancements to improve battery life |
| 11010534 |
2024 |
Some 2024 Mustang vehicles built on and before 09-May-2024 may exhibit an instrument panel cluster (IPC) concern where an IPC self-test may be required. |
| 11010536 |
2024 |
Some 2024 Mustang vehicles built on 10-May-2024 and through 28-Aug-2024 may exhibit an instrument panel cluster (IPC) concern where an IPC self-test may be required. |
| 11010849 |
2024 |
Some 2024 Mustang vehicles equipped with driver assistance features with minor feature codes FBFAB and FBFAC may exhibit driver assistance feature warning messages displayed in the IPC. |
| 11010920 |
2024 |
Some 2023-2025 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, 2024-2025 Nautilus, and 2025 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). |
| 11011005 |
2024 |
In the affected vehicles, the Auto Start-Stop feature is not properly configured in the Body Control Module (BCM). As a result, the Auto Start-Stop feature will not function as intended. |
| 11011902 |
2024 |
Some 2024 Mustang Dark Horse vehicles equipped with a manual transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300, P0302 and P0308 stored in the powertrain control module (PCM) from extended high speed or racetrack operation (driving the vehicle and allowing the engine to hit maximum engine speed, several times and in a short period). |
| 11011952 |
2024 |
Some 2024 Mustang vehicles may exhibit the luggage compartment scuff plate with a gap near the right or left luggage compartment side trim panel. |
| 11013132 |
2018,2019,2020,2021,2022,2023,2024 |
Some 2017-2025 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. |
| 11013684 |
2024 |
"Quality improvements include: -Robustness action to improve the stability of the cluster screen" |
| 11014151 |
2024 |
Some 2024 Mustang vehicles equipped with a convertible top may exhibit the upper loadspace trim panel cracking while operating the convertible top. |
| 11014836 |
2024 |
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * General system performance/stability/intermittent system reboot * Intermittent wireless CarPlay or Android Auto function * Phone related concerns with intermittent no audio or static * Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto * Alexa function consistency and stability * Charge Assist/Public Charging app inoperative (e-Transit only) This may be due to a concern with the software in the accessory protocol interface module (APIM). |
| 11014883 |
2024,2025 |
Some 2023-2025 Ford vehicles were not produced with a factory wired keyless entry keypad. |
| 11014932 |
2024 |
Certain 2024 Model Year F-150, Mustang, Expedition, Navigator, Transit, Super Duty, and 2025 Model Year Explorer vehicles, equipped a 10R80/10R100 Transmission. Transmission Assembly Replacement |
| 11015562 |
2024,2025 |
This article supersedes TSB 24-2384 to update the vehicle lines and model years affected. |
| 11016079 |
2024 |
This article supersedes TSB 25-2055 to update the labor time description. |
| 11016096 |
2024,2025 |
Certain 2024-2025 Model Year Mustang Dark Horse Vehicles Equipped with Summer Only Tires Summer Tire Inspection |
| 11016915 |
2024,2025 |
Some 2021-2025 Ford and Lincoln vehicles may exhibit diagnostic trouble code (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. |
| 11017061 |
2022,2023,2024,2025 |
Some 2022-2025 Ford or Lincoln vehicles may exhibit DTCs B142E:78, B1432:78, and/or B1433:54 diagnostic trouble codes (DTCs) in the CCM. This may be due to non-factory sized tires that may cause inaccurate speedometer readings that can impact the functionality of the CCM. When a vehicle is modified in this manner, replacement or realignment of the CCM may impact the normal operation of the system and/or performance of radar and camera-based features. Repair or replacement of the CCM when a vehicle is equipped with non-factory size tires may not be warrantable and subject to chargeback. |
| 11017064 |
2024,2025 |
After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occuring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific VIN, refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests. |
| 11018238 |
2024,2025 |
After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occurring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure in the GWM tool box, not in the toolbox of the module with the DTC's, to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific vehicle identification number (VIN), refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests. |
| 11018521 |
2024,2025 |
Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush. |
| 11019702 |
2024 |
Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC. |
| 11020041 |
2024,2025 |
Some 2023-2025 Escape vehicles equipped with a 1.5L/2.0L EcoBoost engine, 2023-2025 Corsair vehicles equipped with a 2.0L EcoBoost engine, 2024-2025 Nautilus vehicles equipped with a 2.0L EcoBoost engine, 2024-2025 Mustang vehicles with a 2.3L EcoBoost engine, and 2025 Bronco/Explorer/Ranger vehicles equipped with a 2.3L EcoBoost engine may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). This may be due to the spark plugs and/or ignition coils. To correct the condition, refer to Workshop Manual (WSM), Section 303-07 for normal diagnostics. |
| 11020049 |
2024,2025 |
Some 2024-2025 Mustang vehicles equipped with a 2.3L EcoBoost engine may require removal of the air conditioning compressor belt due to various concerns. Workshop Manual (WSM), Section 303-05 has been updated with improved removal and installation service procedure steps. |
| 11020057 |
2024,2025 |
Certain 2024-2025 Model Year Mustang Dark Horse Vehicles Equipped with Summer Only Tires Summer Tire Inspection |
| 11020957 |
2018,2019,2020,2021,2022,2023,2024,2025 |
For 2018-2024 Edge and 2018-2025 Mustang vehicles, if diagnostics lead to the sun visor as the causal part, a new lower level part is available (DS7Z-9904132-A). It is not necessary to replace the sun visor assembly if only the clip is damaged. |
| 11021358 |
2024,2025 |
Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled. |
| 11021976 |
2024,2025 |
Some 2024-2025 F-150, Expedition/Navigator, Escape/Corsair, Bronco, Explorer, Mustang, Maverick vehicles equipped with a 1.5/2.0/2.3/3.5L EcoBoost engine and built on 01-Oct-2024 and through 31-May-2025 may exhibit an extended crank condition, strong fuel smell in the engine oil, high engine oil level and may have various drivability diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM) with an illuminated malfunction indicator lamp (MIL). This may be due to an internal fuel leak of the fuel injection pump causing fuel to enter the crankcase and reduce fuel pressure in the high pressure fuel rail. Diagnose this condition using Pinpoint Test HP located in the Workshop Manual, Section 303-04A. If no DTCs are stored in the PCM, proceed from Step HP1 to Step HP5 and continue testing. For claiming, if fuel injection pump replacement is required, use causal part number 9D376 and labor operation code 9543A. If the root cause is identified as anything other than the fuel injection pump, claim the repair outside of this article. Note: Components damaged as a result of this failure mode |
| 11022299 |
2024,2025 |
Certain 2024 - 2025 Model Year Bronco, Bronco Sport, Corsair, Escape, Explorer, Maverick, Mustang, and Ranger Vehicles with 1.5L, 2.0L, or 2.3L Engine Spark Plug Replacement |
| 11022391 |
2024,2025 |
Some of the vehicles listed in the Model Statement above may exhibit a quarter glass rubber moulding that is rolled over or folded in. This may be due to the installation of the quarter glass assembly. |
| 11022422 |
2024 |
"Quality improvements include: -On-Board Diagnostics calibration for an enhanced Intake air temperature sensor performance" |
| 11023547 |
2024,2025 |
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC). |
| 11023856 |
2024,2025 |
Harvest Program 25H03 Certain 2024 - 2025 Model Year Bronco, Bronco Sport, Corsair, Escape, Explorer, Maverick, Mustang, and Ranger Vehicles with 1.5L, 2.0L, or 2.3L Engine Spark Plug Replacemen |
| 11024526 |
2020,2021,2022,2023,2024,2025 |
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern. |
| 11028830 |
2024,2025 |
Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle. |
| 11029052 |
2009,2010,2011,2012,2013,2014,2015,2016,2017,2018,2019,2020,2021,2022,2023,2024,2025,2026 |
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k |
| 11029081 |
2024,2025,2026 |
For 2017-2026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article. |
| 11029082 |
2024,2025 |
Some 2024-2025 F-150, Expedition/Navigator, Escape/Corsair, Bronco, Explorer, Mustang, Maverick vehicles equipped with a 1.5/2.0/2.3/3.5L EcoBoost engine and built on 01-Oct-2024 and through 31-May-2025 may exhibit an extended crank condition, strong fuel smell in the engine oil, high engine oil level and/or may have various drivability diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM) with an illuminated malfunction indicator lamp (MIL). This may be due to an internal fuel leak of the high-pressure fuel pump causing fuel to enter the crankcase and reduce fuel pressure in the direct injection fuel rail. Diagnose this condition using Pinpoint Test HP located in Workshop Manual (WSM), Section 303-04. If no DTCs are stored in the PCM, proceed from Step HP1 to Step HP5 and continue testing. Repair as necessary outside of this article. For claiming, if high-pressure fuel pump replacement is required, use causal part number 9D376 and labor operation code 9543A. If the root cause is identified as anything other than the fuel injection pump, claim the repair outside of this article. |
| 11029552 |
2024,2025 |
This bulletin supersedes TSB 25-2423. Reason For Update: Replace the incorrect acronym SOWC with the correct acronym OWC. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC). |
| 11030177 |
2022,2023,2024,2025 |
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177). |
| 11030178 |
2020,2024,2025 |
This bulletin supersedes TSB 26-2059. Reason For Update: To add missing labor operations. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC). |
| 11030366 |
2024,2025 |
"26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function" |
| 11030664 |
2024,2025 |
"26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function" |
| 11030791 |
2021,2022,2023,2024,2025,2026 |
For 2021--2026 vehicles equipped with the 10R80 transmission, a new -Transmission Clutch Circuit Leak Test- has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. The Workshop Manual (WSM) has been updated under Section 307-01 > Diagnosis and Testing to include this procedure. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. |
| 11031262 |
2021,2022,2023,2024,2025,2026 |
For 2021-2026 vehicles equipped with the 10R80 transmission, a new -Transmission Clutch Circuit Leak Test- has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. When referred to a specific clutch (A-F) test by a pinpoint test in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing, the Clutch Assembly tests have been updated with a hyperlink to the new -Transmission Line Pressure Test - Pressure Vacuum Transducer (PVT) Is Available- procedure in WSM, Section 307-01 > General Procedures. This procedure provides instructions to perform the FDRS -Transmission Clutch Circuit Leak Test- when applicable. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. The previous air check procedure has been shown to produce a high rate of false positives, which may lead to unnecessary repairs when no actual leak is present. Accordingly, the air check procedure is not to be used for diagnosing internal transmission hydraulic leaks or as justification |
| 11031385 |
2024,2025,2026 |
Quality improvements include: -Enhanced center screen stability |
| 11032693 |
2024,2025,2026 |
This bulletin supersedes 25-2621. Reason for update: add 2026 model year vehicles and Transit, update the causal part number (15604), update the Service Procedure, update the service labor operations for 2023 F-Super Duty, and add service labor operations for Transit. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle. |
| 11032750 |
2022,2023,2024 |
This bulletin supersedes 25-2587. Reason For Update: update the Parts list to add the F-clutch friction plates HL3Z-7B164-D and the F-clutch steel plates PR3Z-7B164-A for the proper vehicle lines, replace the transfer case mounting bolt part number from W714288-S438 to W714288-S437, update the part number W720688-S439 quantity from 2 to 1, update the part number ML3Z-7869-C claim quantity from 2 to 1 (only if necessary), update the description of CXT-10-LV6 and XT-10-QLVC by adding "transfer case fluid, 4WD only", move HL3Z-7A191-B and L1MZ-7F396-A fluid pan gaskets to the parts to inspect and replace list, and remove TL1Z-6775-A self adhesive heat shield from the F-150/Expedition/Navigator parts list as it is not a discard item. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177). |
| 11032924 |
2024,2025,2026 |
2020-2026 Explorer/Escape/Corsair, 2021-2026 Bronco Sport/Bronco, 2022-2026 Maverick, 2024-2026 Mustang/Ranger/Nautilus vehicles equipped with a 2.0L or 2.3L EcoBoost engine may require removal of the turbocharger wastegate control actuator linkage for various reasons. The Workshop Manual (WSM), Section 303-04 Fuel Charging and Controls - Turbocharger - 2.0L/2.3L EcoBoost > Removal and Installation > Wastegate Control Actuator Linkage service procedure been added. In addition, the wastegate actuator rod (9E408), associated retention springs (9342) and retaining clips (00817) have been released as lower-level components to complete the repair without replacing the entire turbocharger wastegate actuator assembly. |
| 11033573 |
2024,2025 |
Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Engine misfire condition * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0301, P0302, P0303, and/or P0304 stored in the powertrain control module (PCM) |
| 11033575 |
2024,2025,2026 |
This bulletin supersedes 26-2112. Reason For Update: add 2026 model year vehicles, update LV fluid XT-10-QLVC and CXT-10-LV6 description to add "Transfer Case Fluid 4WD Only", and update Step 4 to inspect/replace 7H351 and 7B177 outside of this article. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated MIL with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC). |
| 11034134 |
2024,2025 |
Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions. |
| 11034224 |
2022,2023,2024 |
This bulletin supersedes 26-2241. Reason For Update: update the parts list to correct the claim quantity of the part number JB3Z-4B496-B from 3 to 6. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177). |
